Canberra brings together ACT Government shopfronts, call handling, online services and regulatory functions in a single unified service. It is at the forefront of the Government’s regulatory reform agenda and is driving red tape reduction.

The ACT Civil and Administrative Tribunal oversees various consumer and regulatory bodies, such as the Commissioner for Fair Trading (when acting as a tribunal in relation to motor vehicle dealers, tobacco and finance brokers), the Constructions Occupations Registrar (when acting as a tribunal in relation to construction occupations) and the Chief Surveyor (when acting as a tribunal in relation to surveyors).